Responsible Gambling 🛡️
Playojo operates under the UK Gambling Commission licence and is committed to protecting players. Responsible gambling means setting boundaries, recognising warning signs, and knowing where to turn when gaming stops being fun.
What Is Responsible Gambling?
Responsible gambling is about making informed choices. It means playing within your means, understanding the risks, and keeping gaming as one part of a balanced life. Only gamble money you can afford to lose, never chase losses, and take regular breaks.
Warning Signs to Watch For
Problem gambling can develop gradually. Common warning signs include spending more time or money than planned, borrowing to fund gaming, neglecting responsibilities, lying about your activity, or feeling anxious when not playing. If gaming affects your relationships, work, or mental health, it is time to seek support.
Self-Exclusion and GAMSTOP
Because Playojo is licensed by the UK Gambling Commission, players can access GAMSTOP, the national self-exclusion scheme. Registering with GAMSTOP blocks access to all UKGC-licensed operators for a period you choose: six months, one year, or five years. Visit www.gamstop.co.uk to register.
Playojo also offers account-level self-exclusion. Contact customer support to request temporary or permanent closure. During exclusion, you will not receive marketing communications and cannot reopen your account until the period ends.
Deposit and Time Limits
Set deposit limits to control how much you spend. The minimum deposit at Playojo is £10, but you can set daily, weekly, or monthly caps lower than you might be tempted to spend. Time limits and session reminders help you monitor how long you play. These tools are available in your account settings and take effect immediately or after a cooling-off period.
United Kingdom Support Helplines
Professional, confidential help is available right now:
- BeGambleAware: 0808 8020 133 (free helpline, live chat, and online support at www.begambleaware.org)
- GamCare: 0808 8020 133 (free counselling, support groups, and resources at www.gamcare.org.uk)
- National Gambling Helpline: 0808 8020 133 (24/7 confidential advice)
- Gamblers Anonymous: Free peer-support meetings across the UK (www.gamblersanonymous.org.uk)
How to Get Help
Reaching out is a sign of strength. If you or someone you know is struggling, contact one of the helplines above. Many services offer live chat, email support, and face-to-face counselling. You can also speak to your GP or a mental health professional. Support is free, confidential, and available in 2026 whenever you need it.
Gaming should never harm your wellbeing. Use the tools and resources on this page to stay safe and in control.
